Conversations that make my job harder. "This is Fire, we need your ETA to the veh accident." "We are there." "My unit says you are not there." We are there, our deputy on scene reported it." "I know but my unit says you are not there so I need an ETA." "30 seconds." "Uhhhhh - ok." Radio units asking them to flag down fire, "We are here with fire."

Some calls I get squeeze my heart and make it hurt, it is a reminder that I still have a heart.